BCDiabetes Virtual Care

At BCDiabetes, we embrace both in-person and virtual care. Virtual care means seeing your doctor and case manager from home or work or vacation place using a video app or telephone.

All BCDiabetes appointments are available either in-person or virtually.

Our preferred method of virtual appointments will be using the video conferencing app Zoom, which is approved and secure. For virtual appointments, you will be notified by email (and for those without an email address in our database by phone). In the body of the notification email will be a hypertext link to the Zoom appointment itself and a calendar invitation that will also contain the link. If you click on the link on your desktop you will be prompted to allow an automatic download to join the virtual appointment.

If you intend to use your smartphone, download the app onto your phone by clicking on the appropriate link: (iPhone or iPad, Android). This is a secure app – your privacy will be protected. Other alternatives such as using Facetime, Whatsapp, Messenger, Skype and Viber are not suitable during this time as our staff will usually be in two locations: at the BCDiabetes offices or at home, observing appropriate social distancing.

To change an existing appointment or book a new appointment either email moa@bcdiabetes.ca or call our MOAs at 604-683-3734.

Yours in care,

Tom Elliott
Medical Director